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Jump to Accessibility Jump to Content Online Banking Contact us Menu Close Close Who we are Who we are At a glance At a glance We champion potential and help people, families and businesses to thrive. By staying safe, simple and smart, we help our customers succeed in the UK and beyond. We’re strong. We’re focused on working together. We deliver on promises. Covid 19 - how we are supporting our customers Who we are Our values Our history Where we do business Contact us Contact us It’s easy to get in touch with us. If you’re a customer, media, or an investor, use these details to contact us directly. Contact us Customer contacts Investor contacts Media contacts Supplying goods and services Feedback and complaints Feedback and complaints How to complain Complaints data Leadership & governance Leadership & governance Find out more about our Board of Directors and executive management team, and view key governance documents. Leadership Board of Directors Executive management team Governance Board and governance overview Group Audit Committee Group Board Risk Committee Group Performance and Remuneration Committee Group Sustainable Banking Committee Group Nominations and Governance Committee Technology and Innovation Committee Board inclusion policy Compliance statement and remuneration policy Auditor independence Our brands Our brands How do we drive growth and support the financial lives of our personal, business and corporate customers? Through our brilliant banking brands. Check out the wide range of financial products and services we offer. Explore this section Our brands NatWest Royal Bank of Scotland Ulster Bank Coutts Adam & Company Child & Co. Drummonds Holt's Isle of Man Bank Lombard RBS International NatWest Markets FreeAgent Working at Working at Strong relationships with millions of customers are at the heart of our workforce. We are committed to having a motivated and inclusive workforce who are engaged and passionate about serving customers. Explore this section Working at Creating a healthy culture Building a more inclusive bank Supporting our colleagues Employment practices Performance and reward Health and safety Our purpose Our purpose Our purpose Championing potential Our purpose is to champion the potential of people, families and businesses. Read more about the areas we can make the biggest impact in our customers’ lives. Explore this section Areas of focus Enterprise Learning Climate Sustainable Banking Our approach We’re taking big steps to build a more sustainable bank. And we’re focused on becoming a more responsible company. Our brands and our people do business in a safe, simple, smart and sustainable way. Strategic Report 2019 Overview Sustainable banking at Our operating environment Stakeholder engagement ESG ratings & benchmarks Awards & recognition External assurance Responsible business ESE & reputational risk management Equator Principles Soft Commodities Compact External commitments United Nations Sustainable Development Goals Business, human rights and modern slavery Tax responsibilities and payments Environment Environment In order to help drive the UK transition to a low carbon economy, it takes bold actions. Find out about our commitments to reduce our own carbon footprint. Managing climate change Our approach to climate change Climate and sustainable finance Managing our direct impact Operational environmental footprint Society Serving customers Accessible banking Technology transformation & innovation Compliance & conduct Safeguarding customers Customers in vulnerable situations Privacy Security & fraud prevention How to avoid email fraud Spotting fraudulent notes Customer complaints Customer advocacy Supporting communities Enterprise Financial capability Giving & volunteering Mortgage lending Supply chain Case studies Case studies Read our stories to learn how we’re building a more sustainable bank. Discover the successes and experiences of real-life customers. Find out how we help with employing staff, business planning and ways to borrow for business. Take a look at our case studies Downloads Downloads We’ve got information on topics such as employing staff and business planning. Take a look at our reports and policies. Explore policies & reports Investors Investors Investing in Investing in We are building a simple, safe & more customer focused bank. Visit the Investors homepage Annual Report Legal structure Credit ratings Investor Contacts Investor Contacts View our latest Results Results & Events Results & Events View the financial results of and our subsidiaries alongside other presentations to investors. Visit the Results Centre Latest financial results Results archive Events & presentations Financial calendar Financial calendar View the latest Investor Factbook Regulatory News Regulatory News Read our recent company announcements and search the archive for historic filings. Explore this section Company Announcements SEC Filings SEC Filings Sign up for e-mail alerts Shareholder Hub Shareholder Hub Manage your shareholding online or view information on shareholder meetings, the share price and dividends declared. Explore this section Share data Share price Share price calculator Dividends Equity ownership statistics Corporate actions Manage your shareholding Access your shareholding online Shareholder meetings Shareholder events Shareholder FAQ's Sign up for e-comms Fixed income Fixed income Find out more about our credit ratings and issuance across the Group including Green, Social and Sustainable bonds. Explore this section Issuance plans Credit ratings Fixed income presentations Securitisations Securitisations Unsecured securities documentation Covered bonds Green, Social & Sustainable bonds Legal structure Legal structure News & insights News & insights Latest News News & insights Be the first to hear our latest news, ideas and initiatives from and our other brands. Covid 19 - how we're supporting our customers Our news Careers Careers Careers at Careers at Our people give our bank quality and strength – this is reflected in the support and development we give them. Explore this section Online Banking Contact us Search Search Search Search Please enter a keyword Search Overlay As a leading UK based banking and financial services company, our purpose is to champion your potential. Becoming by CEO Alison Rose Covid 19 - how we're supporting our customers Covid-19 supporting our customers and communities NatWest contributed £5 million to the Prince’s Trust Enterprise Relief Fund which helped companies like KHAN Performance. Find out how we’re supporting our customers and communities through Covid-19 We’ve set out commitments to racial equality A colleague-led taskforce, established by CEO Alison Rose, has launched a report on racial equality for our customers, colleagues and communities. Find out more about the report See our commitments (PDF 38KB) Q3 2020 Results Find out more about our Q3 Results Visit our Results Centre Championing Potential is here to provide help and support to those who need it. Watch to find out how we’ve adapted to dramatic changes in the way we live and the way we work. Find out more about the support we’ve given to customers through the Covid crisis. Purpose in action At , we champion potential, in good times and in bad, to help the people, families and businesses we serve to recover, rebuild and, ultimately, to thrive. Find out how we've been doing that through the Covid crisis. Our purpose in action (PDF 1.32MB) Reflecting on our shared heritage We've started a new chapter in our history by becoming . But the start of a new journey is never complete without the chance to see where we've come from - and reflect on what's made us who we are today. Enjoy a journey through our archives reflecting on our shared heritage (PDF 4.1MB) Breaking news Be the first to hear our latest news, ideas and initiatives...